Privacy Policy

1. Who we are

This Privacy Policy applies to all websites and services operated by Isodev Technologies Limited, including isodev.co.uk, isodev.tech, and their associated subdomains.

Isodev Technologies Limited is the controller of personal information collected through this website and during our business communications, unless stated otherwise.

Contact: sales@isodev.co.uk

If you want to add company address, registration number, or jurisdiction (e.g., UK), you can include it here.

2. What information we collect

• ✔Contact details such as name, email address, phone number, company name and job title when you contact us or enquire about services.
• ✔Communication content including messages you send us and our replies (e.g., emails, contact forms).
• ✔Website usage data such as pages visited, approximate location (city/region), device/browser information, and referral source (collected via cookies/analytics where enabled).
• ✔Service delivery information if you become a client, which may include project contacts, business requirements, and operational data you provide for delivery.

We do not intentionally collect special category data (e.g., health, biometrics) through this website. Please do not send it unless we request it for a specific reason.

3. How we use your information

• ✔To respond to enquiries and communicate with you.
• ✔To provide and improve our services, including project delivery and support.
• ✔To maintain website security and performance.
• ✔To understand how our website is used (analytics) and improve content (where cookies/analytics are enabled).
• ✔To meet legal, regulatory, and contractual obligations.

4. Lawful bases for processing

Where UK GDPR or EU GDPR applies, we rely on the following lawful bases (as applicable):

• ✔Contract — to deliver services or take steps at your request before entering into a contract.
• ✔Legitimate interests — to run our business, respond to enquiries, improve our website, and keep systems secure (balanced against your rights).
• ✔Legal obligation — where we must comply with law (e.g., tax, accounting, regulatory).
• ✔Consent — for certain cookies/marketing where required. You can withdraw consent at any time.

5. Sharing your information

We may share personal information with trusted third parties where necessary to operate our business and deliver services, such as:

• ✔Website hosting and infrastructure providers
• ✔Email and productivity tools
• ✔Analytics providers (only where enabled)
• ✔Professional advisers (e.g., accountants, legal advisers) where necessary

We do not sell your personal information.

6. International transfers

Some of our providers may process data outside your country. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect your information.

7. Cookies and analytics

We may use cookies and similar technologies to operate the website and (where enabled) measure usage. You can control cookies through your browser settings, and through any cookie banner/consent tool we provide.

If you have a dedicated cookies page (e.g., cookies.php), link it here.

8. Data security

We use reasonable technical and organisational measures to protect personal information, including access controls, secure hosting, and least-privilege practices. No method of transmission or storage is 100% secure, but we take security seriously.

9. How long we keep information

We keep personal information only for as long as needed for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Typical retention depends on the type of data and relationship (enquiry vs client engagement).

10. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, and to data portability. You can also withdraw consent where processing is based on consent.

To exercise your rights, contact us at sales@isodev.co.uk .

11. Complaints

If you have concerns about our use of your information, please contact us first and we will do our best to resolve it. You may also have the right to complain to your local data protection authority (for the UK, the Information Commissioner’s Office).

12. Children

Our website and services are not intended for children, and we do not knowingly collect personal information from children.

13. Changes to this policy

We may update this policy from time to time. If we make material changes, we will update the “Last updated” date above.